Who we are
Digi Aura ("we", "us") provides AI consulting and automation services to businesses in the United States. This policy explains what personal information this website collects, why, and the choices you have. Questions? Email us at srcreatives.official@gmail.com.
What we collect
When you use the contact form: your name, email address and message, plus anything else you choose to give us, such as your phone number, business name, the service you are interested in and your budget range.
When you use the chat assistant: the questions you type. They are used only to find an answer and are not saved or linked to you.
When you browse: like most websites, our hosting server may briefly keep technical logs (such as IP address, browser type and pages requested) to keep the site secure and working. We use your IP address in memory for a few minutes to block spam on the contact form; we do not store it with your message.
We do not use advertising cookies, analytics trackers or social media pixels. The only cookie this site sets is a sign-in cookie for our own staff when they use the admin area.
How we use your information
- To reply to your enquiry, prepare a quote or book a consultation.
- To provide and improve our services if you become a client.
- To keep the website secure and prevent spam or abuse.
- To meet legal obligations.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
Where it is stored and who can see it
Contact form messages are stored in a database on our own server, which is hosted by our hosting provider. Only Digi Aura staff can read them. If email notifications are turned on, a copy of your message is sent to our inbox through Web3Forms, an email delivery service. If you book through our scheduling link (such as Calendly or Cal.com), that provider's own privacy policy applies to the details you give them.
How long we keep it
We keep enquiries for as long as needed to respond and to manage any business relationship that follows, and then delete them. You can ask us to delete your information at any time.
Your choices and rights
You can ask us to tell you what personal information we hold about you, to correct it, or to delete it. Depending on where you live (for example California, under the CCPA as amended by the CPRA), you may have additional rights, including the right to know, to delete, to correct, and to opt out of the sale or sharing of personal information, which we do not do. We will not treat you differently for using these rights. To make a request, email srcreatives.official@gmail.com. We may need to confirm your identity before acting on it.
Security
We limit access to your information, use encrypted (HTTPS) connections, and keep regular backups. No method of storage or transmission is completely secure, but we work to protect your information.
Children
This website is meant for businesses and is not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
Contact
Digi Aura, Pakistan (serving US clients remotely). Email: srcreatives.official@gmail.com.